With the arrival of hot weather, the body heats up and one's speech inevitably carries a hint of anger. In positions such as duty phones in various departments of the Industrial and Commercial Bureau and grassroots industrial and commercial offices that require contact with the people and answering inquiries from enterprises and individuals, there may be situations such as poor tone, which is not conducive to improving the service quality and public image of the industrial and commercial office. At the same time, malicious complaints and phone harassment are inevitable. How to effectively improve the service quality of grassroots personnel in the Industrial and Commercial Bureau and protect the legitimate rights and interests of grassroots workers has become a headache for the leaders of Yanqing Industrial and Commercial Bureau.

Porient has recently launched the domestically leading“ Distributed Recording Remote Management System; Mainly used in the grassroots duty rooms of various industrial and commercial bureaus and grassroots industrial and commercial offices, leaders can listen to the recordings of duty, service, and consultation calls at the grassroots level at any time through the recording system platform deployed in the sub bureau. It is like deploying a pair of eyes at the grassroots level to constantly supervise grassroots work, thereby effectively improving the quality of grassroots services. At the same time, the intelligent communication terminals deployed at the grassroots level can record the entire conversation process, backup and check, so that disputes can be effectively resolved through backup recording in case of disputes, avoiding malicious complaints and effectively protecting the legitimate rights and interests of employees and leaders. It can greatly improve the quality of external services provided by various industrial and commercial bureaus, thereby enhancing their public image.

In order to improve the quality of grassroots work services, customer has decided to cooperate and deploy after a large-scale investigation; This system consists of A7698 smart phones and A7668N smart recording terminals, mainly used for external calls in various duty rooms and duty calls in grassroots industrial and commercial offices. Through this, the service quality of grassroots staff in Yanqing Industrial and Commercial Bureau has been greatly improved, and it also helps the leaders of the bureau to effectively control grassroots work. Through telephone recording, responsibilities can be quickly clarified, effectively protecting the rights and interests of leaders and employees in Yanqing County Industrial and Commercial Bureau.