The public security organs are a special industry that always shoulders the responsibility of maintaining social order and protecting the personal safety of citizens. In daily work, grassroots police stations often encounter incidents such as reporting to the police, receiving calls, and resolving disputes; The emergency command center arranges unified deployment, command, and dispatch in the event of an emergency. But in practical work scenarios, there are also the following problems:

Due to the urgency of the situation, the victim was nervous when reporting to the police, and it was inevitable that they would speak incoherently and in a confused manner. At this time, there was no way to repeatedly listen to the recorded phone calls, resulting in delayed rescue time;

The personnel on duty in the duty room are unable to verify any non-standard, uncivilized, or impolite behavior during the process of answering phone calls, and are unable to record, retrieve, and query incoming call information;

After talking to the masses, they complained about the attitude of the police officers being bad, passive and negligent. Due to the lack of recorded evidence of the conversation at that time, both sides held their own opinions, and responsibility could not be determined;

When issuing important instructions or emergency dispatch in the emergency command center, making phone notifications takes a long time, is inefficient, and it is impossible to know whether everyone understands the detailed content of the instructions in a timely and accurate manner, which seriously affects the law enforcement credibility of the public security organs.

In view of the problems existing in the public security system mentioned above, Porient has developed a distributed recording remote management system for the public security field, which has the ability to retain original recording evidence, clarify responsibilities at critical moments, and enjoy professional level recording quality, dual backup storage of terminal/server recordings, remote data management, task management, notification issuance, and closed-loop management of instructions.

Recently, Porient reached cooperation with Daxing Branch of Beijing Public Security Bureau, launched the distributed recording remote management system, and deployed nearly 200 intelligent recording communication terminals A7668 in each department, police station duty room, registered residence window and traffic police detachment, so as to realize the coverage of external posts at the grassroots level, which is conducive to the statistical analysis and management of business conditions at the grassroots level by the leadership. The voice trace recording function can restore the scene of the call at that time, protect the legitimate rights and interests of the public and emergency responders, and also avoid malicious complaints; The high-quality language learning section helps to improve the quality of reception services, enhance customer satisfaction, and showcase a good image of the public security organs.

      The distributed recording remote management system can unify the management of job data in different regions such as various departments and police station duty rooms in the public security industry. It can access and retrieve recordings of frontline duty, service, and consultation calls at the grassroots level at any time, greatly standardizing the language and behavior of job staff, greatly improving public satisfaction, and enhancing the image of the unit; For malicious complaints, leaving a voice trace can quickly determine responsibility and effectively protect the legitimate rights and interests of both parties; It can also achieve closed-loop learning of excellent language and sales skills, improve the ability to control grassroots, and enable managers to have a more comprehensive understanding of the work situation at the grassroots level.